Done On-time, Done Right
or Done Free Guarantee
is a product line of Parkside Graphics,
All orders placed online are
guaranteed to ship via UPS in the time period
specified or we will refund the full amount
to your credit card and ship your cards
as soon as possible. You can also feel assured
that they will be accurate and free from
typos or we will reprint and reship your
order as soon as possible and refund the
full amount to your credit card.
On-time Guarantee or Done
Free covers everything except if UPS doesn’t
pick up due to weather or strikes, loss
or damage during shipping, natural disasters,
and catastrophic damage to our equipment
or plant. 24 hours equals one normal work
days, Monday – Friday excluding weekends
and holidays. Changes to orders that are
in process may increase costs and will restart
the clock for our On-time or Done Free Guarantee.
Done Right Guarantee or Done
Free covers typos and miss spellings. Your
photos and image files may print out differently
on our equipment than yours and if you are
not happy for any reason please contact
a customer representative at 215-453-1123.
Parkside Graphics, Inc. will handle quality
issues by either reprinting or if we choose,
by issuing a refund to your credit card.
Please call for return instructions before
shipping your order back to us.
If all specifications
aren’t given online, for example some
are called in, only the parts placed
online will be covered by the Done
Right or Done Free Guarantee.
Parkside Graphics, Inc. has the right
to question the information supplied with each order and thus stop or hold both the order and the On-time or Done Free Guarantee. When the order and On-time or Done Free Guarantee are stopped or placed on hold, a Parkside Graphics, Inc. representative will attempt to contact the customer via email OR phone. The order and On-time or Done Free Guarantee will resume on the following business day after Parkside Graphics, Inc. recieves the information Parkside Graphics, Inc. needs to complete the order in question.
All products sold by Parkside Graphics,
Inc. are guaranteed to comply with PA State
Real Estate Law. If you notify us of an
issue on your card with thirty days of
the order being placed, we will reprint
for free. Of course, this does not cover
customer induced errors such as a customer
claiming they are a Realtor® when in truth,
they are not.
This guarantee is limited to the content
here. It covers products for 60 days from
the time we ship your oder. We reserve the
right to make changes to this document without